ODORZX Privacy Policy
Last updated: 11/19/2025
Your privacy matters. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
We collect the following:
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Contact details: name, phone number, email, address.
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Service details: odor issues, property type, appointment notes.
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Website activity: pages viewed, form submissions, device type, IP address.
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SMS consent: confirmation that you agreed to receive text messages.
2. How Your Information Is Used
We use your information to:
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Schedule and manage your odor removal or detailing service.
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Send appointment confirmations, reminders, and follow-up messages.
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Respond to your questions.
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Improve our website performance.
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Keep internal business records.
We do not sell your information.
3. SMS Communications
This section supports Twilio campaign approval.
If you give consent on our website form or by phone, we may send:
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Appointment confirmations
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Service updates
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Follow-up messages
Your rights
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You can reply STOP to cancel SMS messages.
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You can reply HELP for help.
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Msg & data rates may apply.
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Message frequency depends on your service activity.
We store your opt-in so we can confirm consent if needed.
We do not share mobile numbers with third parties.
4. How We Protect Your Information
We protect your information with:
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Secure forms
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Encrypted connections
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Limited internal access
No system is perfect, but we take reasonable steps to keep your information safe.
5. Sharing Information
We only share your information with:
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Service providers who help us deliver our services
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Payment processors
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Website analytics tools
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Legal authorities, if required
We do not share your information for marketing by other companies.
6. Cookies and Tracking
We use cookies to:
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Track site performance
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Improve loading speed
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Measure traffic
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Support form submissions
You can block cookies in your browser settings.
7. Your Choices
You can:
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Request a copy of your information
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Update or correct your information
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Ask us to delete your information
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Opt out of SMS messages at any time by replying STOP
Contact us to request any of the above.
8. Third-Party Links
Our site may link to other websites. We are not responsible for how those sites handle your information.
9. Children’s Privacy
We do not collect information from children under 13. If you believe we have collected it, contact us and we will delete it.
10. Contact Information
If you have questions about this policy, contact:
For questions about this Privacy Policy, contact us:
ODORZX
Email: info@odorzx.com
Phone: 888-406-0795
Website: https://odorzx.com
11. Updates to This Policy
We may update this policy when needed. We will post the new version on this page.